1. Introduction
Glenviewpoint ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and online advertising services.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, and phone number
- Company name and business information
- Billing and payment information
- Marketing preferences and targeting criteria
- Communication records and support requests
Lead Data
In the course of providing our services, we collect and process information about potential leads, including:
- Contact information (name, email, phone)
- Professional information (company, job title, industry)
- Behavioral data from social networks and advertising platforms
- Engagement metrics and interaction history
Technical Information
We automatically collect certain technical information, including:
- IP address and device information
- Browser type and version
- Usage patterns and analytics data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and improving our lead generation services
- Processing payments and managing accounts
- Communicating with you about our services
- Customizing and optimizing advertising campaigns
- Analyzing service performance and user behavior
- Complying with legal obligations and protecting our rights
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With Your Consent: When you explicitly authorize us to share information
- Service Providers: With trusted third-party vendors who assist in our operations
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Legal Requirements: When required by law or to protect our legal rights
- Lead Delivery: Qualified lead information is shared with our clients as part of our service
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and employee training
- Secure data centers and infrastructure
- Incident response and breach notification procedures
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:
- Account information: For the duration of your account plus 7 years
- Lead data: As required for service delivery and legal compliance
- Marketing data: Until you opt out or as required by law
- Technical logs: Typically 12-24 months
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request limitation of processing activities
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: